Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a Financial Representative, your primary purpose will be to calculate employee benefit overpayments and obtain reimbursements from overpaid disability and worker's compensation cases.
Responsibilities:
- Ensures compliance with established recovery procedures and standards
- Maintains quality control
- Conducts periodic file reviews of team members' files
- Provides payroll administration services for claimants receiving payments from outside of company systems
- Coordinates recovery activity on assigned cases
- Refers cases to collection agencies as applicable
- Notifies employees verbally and in writing of claim overpayments
- Responsible for manual calculations of employee benefit overpayments
Additional Responsibilities:
- Performs other duties as assigned
- Supports the organization's quality program(s)
Requirements:
- Bachelor's degree from an accredited college or university preferred
- Three (3) years of financial experience or equivalent combination of education and experience required
- Claims management experience preferred
- Good knowledge of claims management
- Technical knowledge of recovery requirements
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Good judgment and discretion skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Work Environment:
- When applicable and appropriate, consideration will be given to reasonable accommodations
- Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
- Computer keyboarding, travel as required
- Hearing, vision and talking
Benefits:
- Comprehensive benefits package including medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits