Description
We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future.
Your Day-to-Day
- Lead the operational delivery of internal Remote Operations and Feature Testing activities
- Translate testing priorities and business requirements into clear tactical plans
- Plan and coordinate testing activities across different locations and countries
- Balance staffing, vehicle availability, shift coverage and testing requirements
- Monitor and ensure testing activities are delivered safely, efficiently, and in line with agreed KPIs and standards
- Serve as the escalation point for safety concerns, operational risks and serious incidents
- Communicate and implement new processes, SOPs, and operational changes
- Use data, operational feedback and team input to improve planning, resource utilisation, and delivery
Responsibilities
- Line managing the Remote Operations and Feature Testing VSO team by setting clear expectations and supporting their performance, development and wellbeing
- Promoting a safety-first culture and ensuring that operational standards are consistently met
- Supporting the prioritisation and execution of testing activities, including feature testing and remote support missions
- Identifying operational blockers and collaborating with cross-functional teams to resolve them
- Supporting the scaling of internal testing operations while maintaining quality and consistency
Requirements
- Proven experience in operational management, ideally in automotive testing, fleet operations, logistics or technology operations
- Strong people leadership experience with direct management of operational teams
- Ability to translate high-level priorities into actionable operational plans
- Strong resource and shift planning skills, and experience in performance management and operational KPIs
- Effective communication and comfort working cross-functionally
- Sound decision-making skills under pressure, with the ability to manage competing priorities
- Strong safety mindset and experience in controlled or safety-sensitive environments
- Ability to work well in dynamic environments and influence operational priorities across teams
Desirable
- Experience with ADAS, autonomous vehicle testing, automotive development or remote operations
- Understanding of vehicle testing, data collection, feature testing or safety driver operations
- Experience with VSOs, technicians, field engineers or similar operational teams
- Experience planning activities across countries or markets
- German language skills or experience working within German operational environments
- Experience with Fleetio, Jira, Slack, planning systems or KPI dashboards