Description
We are currently looking for a Relationship Manager for the OTC Contributions team, based in Stockholm, Sweden or Copenhagen, Denmark.
As a Relationship Manager, you will be working within a team of 18 relationship managers and be responsible for the on-boarding and maintenance of real-time contributed market data from contributors based in a defined territory, as well as ensuring that our products have the FI, FX & Money Market content needed to meet local market requirements.
This role requires someone to engage with internal and external Partners/Contributors and Business Development Managers to; on-board newly sourced content, maintain existing content publications, and troubleshoot content and technology issues. You will need to be a great communicator, have a collaborative mind-set, have knowledge of the OTC markets, be detail oriented, technical, and have a proven ability to meet challenging targets.
The role is to build solid and sustainable relationships with banks and brokers and expand OTC data coverage and retain existing contributed data.
Responsibilities:
- Build strong relationships with existing Partners/Contributors, collaborate to obtain timely and high-quality publications
- Resolve problems associated with contributions and process relevant Cases
- Manage the administration processes involved in the on-boarding of new contributions
- Support other contributions relationship managers and members of the sales organization in assessing strategic content requirements, preparing and analyzing coverage reports, and advising on technology solutions
- Work closely with external clients (Market Data teams, Traders, IT departments) on testing, deployment, and production incident follow-up
- Provide expertise in OTC Market Content and Systems, use initiative and proactively seek solutions
- Coordinate and engage in Contribution related projects and related reporting at local and global levels
Requirements:
- College/University degree or equivalent relevant work experience is required
- At least 2 years of working in Financial Markets
- Excellent networking skills and an ability to build strong relationships (both internally and externally)
- Demonstrable aptitude for technology – networks, databases, trading applications
- Strong interpersonal communication skills, ability to converse at all levels in an organization and across diversity of cultures
- Fluent proficiency in written and oral English is a must. Additional languages are an advantage
- Able to withstand pressure, meet tight deadlines and work independently with excellent decision-making skills
- Ability to take ownership of your own performance
- Team player who is willing to share knowledge in a wider context (regionally and globally)
- Proactive, positive, with an instinct to help and commitment to find solutions where they are not obvious
- Advanced Excel Skills
- Programming skills are a plus