Description
At Adyen, the Account Management team plays a crucial role in the company's growth and success.
As an Account Manager, you will manage relationships with innovative international merchants across various industries and channels.
Your responsibilities will include:
- Collaborating with other Account Managers on multiple accounts
- Ramping and growing customers with a focus on commercial growth, customer satisfaction, and reducing churn
- Driving commercial discussions for joint accounts while meeting strategic and financial targets
- Prioritizing and managing short-term and long-term projects across multiple accounts
- Serving as a feedback loop for customers internally
To be successful in this role, you should have:
- 3-5 years of experience in a client-facing, commercial role such as account management, consulting, or in the payments industry
- Excellent communication and relationship-building skills
- Strong commercial acumen and ability to drive commercial discussions
- Proficiency in Spanish and English, with Portuguese being a plus
The ideal candidate is a strategic thinker with a hands-on mentality, eager to help the world's biggest brands grow while changing an industry.
This role is based out of our Madrid office, and we value in-person collaboration.