Description
This role is responsible for managing Mastercard's relationships with key Financial Institution (FI) partners in Vietnam, supporting the execution of growth strategies across a portfolio of strategic issuer accounts.
The position plays a critical role in strengthening client engagement, driving business growth, and supporting the delivery of priority initiatives across both existing and emerging opportunities.
Key responsibilities:
- Support the development and execution of account plans aligned with customer and Mastercard growth objectives
- Manage day-to-day relationships with assigned issuer partners and key stakeholders
- Identify opportunities to expand Mastercard products, solutions, and services within client portfolios
- Support revenue, volume, and market share growth across assigned accounts
- Partner with cross-functional teams, including Product, Marketing, Services, and Customer Delivery, to execute client initiatives
- Develop business cases, presentations, and proposals to support growth opportunities
- Monitor account performance and proactively identify risks and opportunities
- Coordinate the execution of strategic projects and commercial initiatives
- Build strong relationships with internal and external stakeholders to support long-term partnership success
Requirements:
- Experience in account management, business development, consulting, financial services, or payments
- Understanding of the banking, payments, fintech, or cards ecosystem
- Strong relationship management and stakeholder engagement skills
- Demonstrated ability to identify and support growth opportunities
- Strong analytical, problem-solving, and project management capabilities
- Excellent communication and presentation skills
- Ability to work effectively across multiple functions and manage competing priorities
- Results-oriented with a strong execution focus and ownership mindset
- Experience working with financial institutions or strategic client portfolios preferred
- Fluent in English and Vietnamese