Description
Join Toast's rapidly expanding Customer Growth (Upsell) Sales team as a Growth Account Executive. You will grow and manage a portfolio of SMB accounts, driving revenue through expansion and product adoption.
As a Flex Growth Account Executive, you will:
- Manage the full sales cycle for customer expansion, identifying and closing upsell opportunities within your assigned territory of existing Toast SMB POS customers.
- Utilize consultative selling and discovery to uncover customer pain points and business goals.
- Own full customer relationship lifecycles through renewal and expansion while consistently achieving quota and unit booking targets.
- Execute pipeline management, maintaining a highly organized sales pipeline and activity records within Salesforce CRM and other essential tools.
- Demonstrate market and product expertise, developing a strong understanding of the competitive landscape to effectively position Toast solutions.
- Engage in cross-functional collaboration, partnering seamlessly with New Business, Services, and Implementation teams to drive customer satisfaction, growth, and retention outcomes.
- Apply strategic sales methodology, using proven sales methodologies to uncover urgency, drive value, and create compelling propositions.
We are looking for a driven and adaptable sales professional with:
- Proven sales acumen, including 2+ years of quota-carrying sales experience in a closing role.
- A track record of success in a high-velocity or high-volume, transactional B2B SaaS sales environment.
- Expertise in full-cycle sales skills, including deep discovery, compelling storytelling, persuasive negotiation, and effective closing techniques.
- A consultative approach focused on product adoption & value realization.
- Exceptional communication skills and cross-functional orchestration.
- The ability to adapt and perform issue triage & troubleshooting in a dynamic, rapidly evolving sales environment.
Nice to haves:
- Familiarity with Salesforce CRM.
- Experience with Sandler Sales Training or similar structured sales methodologies.
- Prior B2B sales experience within the SMB, restaurant, hospitality, or retail sectors.
Our total rewards package includes competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry.