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From the employer's careers site First seen 25 Oct 2026

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra permanent

The employer hasn't listed a salary.

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Description

As a Retail Sales Consultant at Telstra, you're passionate about delivering exceptional customer service and finding the right products and services to enhance customers' lives.

You will:

  • Deliver exceptional customer experiences, ensuring customers have a memorable time at Telstra
  • Be the go-to tech expert, staying up-to-date with the latest gadgets and services, and offering informed guidance and solutions
  • Achieve and excel, using your consultative selling skills to meet and exceed sales targets and KPIs
  • Collaborate and contribute, working closely with your team to create a welcoming environment where everyone is supported to achieve store goals

We offer:

  • Generous discounts of 30% off Telstra services and exclusive offers with over 240 brands and partners
  • Leave options including 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
  • Training and career growth opportunities with access to over 17,000 learning programs through LinkedIn Learning
  • Flexible working hours and a supportive approach to parental leave
  • Recognition and rewards, including monthly performance rewards and a range of recognition programs
  • An inclusive culture where everyone's unique perspective is valued and respected

If you're the right fit, you:

  • Have great communication skills and a natural ability to connect with people
  • Are solution-oriented and enjoy thinking on your feet
  • Are motivated to achieve and exceed sales targets and KPIs
  • Have a passion for learning and growing your skills in a dynamic environment
  • Are resilient and positive, with a can-do attitude
  • Have previous customer-facing experience, although it's not required

Skills

Required

Nice to have

  • previous customer-facing experience
Apply on Telstra