Description
As an Inside Sales Representative, you will work closely with Account Executives (AEs) to retain existing customers and create new sales opportunities. You’ll manage the entire sales process for a range of customers, focusing on building strong relationships and ensuring a smooth experience from initial contact to closing the sale.
You will manage the end-to-end sales cycle by supporting contractual engagements, building strong relationships with key influencers, and ensuring seamless collaboration across teams.
Key Responsibilities
- Achieve sales targets and maintain a healthy sales pipeline.
- Identify and pursue new business opportunities through lead generation activities, cold calling, networking, and referrals.
- Qualify leads, assess their needs, and tailor sales pitches to effectively communicate the value proposition to potential customers.
- Analyze sales data and metrics to track performance, identify areas for improvement, and make informed strategic decisions.
- Collaborate with Account Executives to develop strategies for new and existing accounts.
- Communicate effectively with customers and internal teams using remote sales tools.
- Support customers in adopting new products and solutions.
- Identify opportunities to expand business within accounts and work with AEs/partners to plan account growth.
- Independently manage smaller transactional deals from qualification to close, focusing on expanding the product portfolio to customers.
- Assist with product selection, demonstrations, responding to requests for proposals, and updating sales catalogs.
- Oversee the sales cycle, including project management, pricing, solution development, closing sales, and technical demonstrations.
Education & Experience Recommended
- Bachelor’s degree is preferred but not required.
- Experience in sales and account management.
- Proven track record of meeting sales targets and managing sales pipelines.
- Strong organizational and program management skills.
- Experience in direct sales and working with various stakeholders.
- Ability to support account teams and drive sales for transactional deals.
Knowledge & Skills
- Ability to manage the full sales process from prospecting to closing.
- Strong teamwork and collaboration skills.
- Experience in selling services and recurring revenue models.
- Ability to identify business opportunities and align with strategic goals.
- Proficiency in digital and remote selling.
- Experience with cross-selling and up-selling to enhance customer value.
- Self-motivated and proactive in developing new business.
- Business fluent in German and English.
- Demonstrated curiosity and confidence in adopting emerging tools and technologies,especially AI,to improve sales performance and customer engagement.