Description
We are looking for a GTM AI Operations Specialist to design, build, and deliver AI agents that sellers use every day. This is a hands-on role focused on writing prompts, configuring agents, testing outputs, and launching seller-facing tools that reduce friction and help close revenue faster.
Key Responsibilities
- Prompt Engineering & AI Agent Development
- Design and deploy autonomous agents: Prototype, test, and ship AI agents and custom copilots that handle key seller motions.
- Optimize prompts: Write, refine, and maintain prompt templates, system instructions, and context that give sales teams accurate, consistent, and relevant output.
- Tune agent behavior: Decide how agents interact with sellers and prospects.
- Workflow Automation & Execution
- Ship production workflows: Re-engineer revenue processes by connecting LLMs and agentic workflows to core GTM systems.
- Prototype and iterate quickly: Build fast, test in the field, and refine using tools like Microsoft CoPilot, Claude Code, and ChatGPT Enterprise.
- Build for scale: Document agent logic, prompt structures, and standard procedures.
- Experimentation & Performance
- Test prompts and models: Run structured experiments on system prompts, context retrieval, and model selection.
- Monitor live performance: Track, audit, and improve agent behavior and prompt accuracy in production.
- Data, Enablement & Governance
- Use enterprise data: Work with Data and BI teams to tap into Snowflake and Databricks.
- Drive field adoption: Build practical prompt libraries, quick-reference playbooks, and short training sessions.
- Keep it responsible: Ensure every prompt, workflow, and data pipeline meets security, privacy, and responsible AI standards.
Required Qualifications
- 3 to 5 years in Sales Operations, RevOps, GTM strategy, or AI operations.
- Proven ability to write complex prompts and build agentic workflows on enterprise AI platforms.
- Strong working knowledge of Salesforce and comfort with enterprise data environments.
- A builder's mindset.
- Comfortable using data through SQL, Power BI, or spreadsheets.
Benefits
- Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing.
- Investment in career development.
- Unconditional inclusion and flexibility to manage work and personal needs.