Description
As our Sephora Partnership Lead, you’ll be at the heart of the relationship between M&S and Sephora, bringing together commercial strategy, trading performance and cross-functional teams to grow our concession business.
This is an exciting opportunity to lead a major beauty partnership and turn commercial plans into an outstanding experience for our customers.
Key Accountabilities:
- Lead and manage the relationship with Sephora, including senior stakeholders, through structured monthly and quarterly business reviews that track performance and identify opportunities.
- Shape, refine and execute the end-to-end partnership strategy and ongoing trading plan with Sephora, aligning internal teams and external partners to deliver sustainable commercial growth.
- Own the full concession P&L and key KPIs, including weekly trading performance, annual budgets, reforecasting and long-term strategic planning.
- Influence and align cross-functional teams across Commercial, Finance, Store Operations, Supply Chain, Online and Marketing to deliver the business plan.
- Lead the planning, prioritisation and delivery of future Sephora rollouts and refresh programmes against agreed timelines, budgets and commercial return targets.
Requirements:
- A strong understanding of end-to-end retail trading and operations, with knowledge of Property, Online, Marketing and Loyalty.
- Experience leading large projects or a functional area with significant cross-functional dependencies, ideally involving external partners.
- Strong stakeholder and partner engagement skills, with the ability to build credible relationships and galvanise support across indirect teams.
- Commercial acumen, with strong analytical and problem-solving skills to translate data and insight into executable plans.
- Confident decision-making, influencing and communication skills, with the ability to deliver at pace through ambiguity and complexity; Beauty brand management experience is desirable.
Benefits:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you