Description
As a Lead Online Manager at Sainsbury's Supermarkets Ltd in Belfast, County Antrim, United Kingdom, you will direct a small team of managers to deliver the online delivery operation of the supermarket. You will be responsible for ensuring every delivery goes out on time, reviewing data, and ensuring compliance with processes and procedures.
The online teams work early mornings with picking items for deliveries usually taking place from 04:00 – 08:00. You will also be planning for upcoming key trading activities and events by working closely with the rest of the store leadership team, and regularly taking full accountability for the store overnight.
The salary for this position will be dependent upon your experience as well as the store size, complexity, and location, with a starting salary from £36,250.
Responsibilities:
- Direct a small team of managers to deliver the online delivery operation of the supermarket
- Review data and ensure compliance with processes and procedures
- Plan for upcoming key trading activities and events
- Take full accountability for the store overnight
- People management, including pay and scheduling routines, training, communication, and employee relation activities
Requirements:
- Experience leading large teams in a fast-paced, customer-focused environment
- A track record of delivering exceptional customer experiences across complex operations
- Proven success in delivering and improving KPIs
- Experience managing sensitive and complex people matters
- Leadership experience in an operational environment
Benefits:
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu, and Habitat
- Annual bonus scheme
- Free food and hot drinks provided for Colleagues in all stores
- Generous holiday entitlement, maternity, and paternity leave
- Pension – we’ll match 4-7.5% of your pension contributions
- Sainsbury’s share scheme – build up an investment at discounted rates
- Wellbeing support – access to emotional support, counselling, legal, and financial advice
- Colleague networks – link with like-minded people to help fulfil your potential
- Cycle to Work scheme