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From the employer's careers site First seen 25 Oct 2026

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra permanent

The employer hasn't listed a salary.

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Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.

You'll work in-store, empowering customers to find the right products and services, and collaborating with your team to achieve store goals.

Key Responsibilities:

  • Deliver exceptional customer experiences, helping customers find the right products and services
  • Be the go-to tech expert, staying up-to-date with the latest gadgets and services
  • Achieve and excel, using your consultative selling skills to meet and exceed sales targets and KPIs
  • Collaborate and contribute, working closely with your team to create a welcoming environment

Salary and Benefits:

  • Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners
  • Leave options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
  • Training and career growth opportunities: access to over 17,000 learning programs through LinkedIn Learning
  • Flexibility: flexible working hours and a supportive approach to parental leave
  • Recognition and rewards: monthly performance rewards and a range of recognition programs
  • Inclusive culture: join a diverse and inclusive team where everyone's unique perspective is valued and respected

Requirements:

  • Great communication skills
  • Solution-oriented approach
  • Sales drive
  • Passion for learning
  • Resilience and positivity
  • Customer-facing experience (previous experience a plus but not required)

Skills

Required

Nice to have

Apply on Telstra