Senior Manager, FCC Operations

As a Senior Manager, FCC Operations, you will lead the Financial Crime Compliance Level 3 review function, applying sound judgment to complex cases and helping strengthen the quality and consistency of FCC operations.

You will report to the FCC Transaction Monitoring Lead and lead a team of Financial Crime Compliance Level 3 analysts, setting a high bar for case quality, timely resolution, and consistent process governance.

Key responsibilities include:

• Independently reviewing and resolving complex, risk-based cases escalated from first- and second-line operations across KYC, enhanced due diligence, name screening, and transaction monitoring.
• Assessing customer profiles, ownership and control structures, business activities, transaction patterns, counterparties, and supporting information to reach clear, evidence-based conclusions.
• Conducting internal and external research, critically assessing information from customers and internal stakeholders, and documenting investigative rationale, supporting evidence, and follow-up actions.
• Identifying financial-crime risks, recurring themes, and opportunities to strengthen processes and controls, escalating higher-risk cases, potential sanctions matches, and suspicious activity concerns through the appropriate channels.

Requirements:

• A degree or at least eight years of experience in Financial Crime Compliance.
• Proven experience in an AML/CTF or fraud investigations role.
• Strong analytical and investigative skills, with the ability to assess complex information and reach well-reasoned conclusions.
• A solid understanding of financial-crime risks, typologies, and risk-based review practices.
• Sound judgment, ownership, and the ability to work independently in a fast-paced environment.
• Excellent written and verbal communication skills, with strong attention to detail.
• Experience overseeing, mentoring, or training analysts, with a focus on high-quality case resolution and process governance.

Preferred skills:

• Experience in fintech or a start-up environment.
• Experience reviewing complex cases across KYC, enhanced due diligence, name screening, and transaction monitoring.
• Experience conducting internal and external research and documenting clear investigative rationale, supporting evidence, and follow-up actions.
• Experience working across global and local Financial Crime Compliance policies and regulatory requirements.