Description
Salesforce Customer Success Group Korea is seeking a Delivery Leader (Architect Track) to lead the delivery of large-scale, complex multi-cloud Salesforce programs. The successful candidate will have a proven track record of delivering enterprise-level programs, with a strong background in technical architecture and leadership.
Responsibilities:
- Total Ownership of Delivery: Strategically plan, execute, and govern the end-to-end delivery of large-scale, complex multi-cloud Salesforce programs
- Excellence in Execution: Define and enforce delivery frameworks, architectural governance, and quality standards
- Executive Stakeholder Management: Proactively identify and resolve major risks and issues across the project lifecycle
- Agentic Enterprise Leadership: Guide customers into the new era of the Agentic Enterprise, realized through the integration of Humans with AI Agents
- Enterprise Architecture: Analyze customer business requirements and lead the design and approval of highly scalable and resilient enterprise architectures
- Business and Technical Authority: Lead the team of Architects in defining complex integration strategies, data migration, security, and compliance frameworks
- Innovation Roadmap: Translate technical capabilities into compelling, innovative visions and roadmaps for the client's future state
- Architect Mentorship: Drive the coaching, mentoring, and career development of the Various Architect talent pool
- Salesforce Ohana and Corporate Values: Lead organization operations based on Salesforce's reciprocal Ohana culture and core corporate values
- High-Performance Culture: Foster a high-performance culture based on accountability, collaboration, and a relentless pursuit of excellence
Requirements:
- Proven Background: Demonstrated success and expertise stemming from either a Technical Architect or Business Architect career track
- Minimum 13+ years of professional experience in IT and Consulting
- Core Platform Expertise: Minimum 5+ years of experience in designing and leading large-scale enterprise solution architecture
- OR Business Transformation Expertise: Minimum 5+ years of experience in designing and leading large-scale enterprise business transformation frameworks
- Minimum 5+ years of demonstrated leadership experience
- Architectural Mastery: Possesses deep architectural knowledge and experience equivalent to a Salesforce Certified Technical Architect (CTA)
- AI and Digital Labor: Demonstrated experience and a strong philosophical orientation toward the future of work and the integration of AI Agents
- Complex Integration Expertise: Experience in establishing data strategy and managing complex system integrations
- Executive Presence: Exceptional communication, presentation, and negotiation skills
- Delivery Methodology: Proficient in applying Agile, Scrum, and DevOps methodologies