Description
Transform technology into opportunity as a Senior-Level Tier 2 (T2) Ground Terminal (GT) / IT Technician providing sustainment and technical support to maintain the availability, reliability, and operational performance of GT systems.
Responsibilities:
- Perform T2 sustainment of GT control Mission Unique Equipment (MUE) hardware
- Resolve basic equipment problems using approved procedures and coordinate cross-domain troubleshooting or escalate complex issues to engineers, Software/IT Technician, Network Administrators, and higher-tier support
- Perform preventive and corrective maintenance, troubleshooting, repair, configuration-control activities, equipment modifications, installation, and testing to maintain reliable GT performance
- Develop and deliver a Configuration Management Plan (CMP) for the GT antenna baseline and MUE hardware baseline
- Maintain configuration control of the baseline for GT antennas and MUE hardware in accordance with the Government-approved CM Plan
- Deliver and maintain Standard Operating Procedures (SOPs) for routine, preventative, and corrective maintenance of GT antenna and MUE hardware
- Detect, isolate, document, and resolve faults or problems encountered during operations of the GT control MUE hardware baseline
- Evaluate potential impact of local construction projects and new communication capabilities on the operational performance for the GTs
- Support the installation, integration, and testing of new antennas and antenna upgrade projects
- Implement antenna feed modifications and antenna re-alignments as required to sustain performance and signal development capabilities
- Perform structural testing of the radomes to assess the need for recapitalization
- Make recommendations to the Government to either recapitalize or defer recapitalization of radomes based on the results of structural testing
- Conduct a semi-annual evaluation of the adequacy of GT antenna spares to support sustainment of the operational baseline
- Identify, prioritize, and justify the procurement of GT antenna parts and materials and develop draft requirements for such material and parts for Government review and approval
- Coordinate with Government Furnished Equipment (GFE) purchasing organization in support of GT antenna part procurement evaluations, supplier interfaces, and purchase orders
Desired Qualifications:
- GT or Related Maintenance Experience: Hands-on experience performing preventive and corrective maintenance, troubleshooting, repair, restoration, and sustainment of GT antenna, RF, communications, or comparable mission-critical systems
- Antenna / RF Systems: Strong knowledge of antenna systems, feeds, RF signal paths, associated with hardware, and maintenance practices used to sustain antenna performance
- Fault Isolation & Restoration: Demonstrated ability to diagnose equipment faults, perform routine fault isolation, execute approved corrective actions, verify restoration, and escalate unresolved problems to higher-tier support
- Configuration and Documentation: Experience implementing approved configuration changes, maintaining accurate configuration and maintenance records, and performing work in accordance with O&S plans, technical procedures, and configuration-control requirements
- Installation & Test Support: Experience supporting installation, checkout, integration, testing, and acceptance of antenna equipment, and upgrades
- Vendor / Higher-Tier Coordination: Experience documenting technical problems and coordinating unresolved equipment or maintenance issues with Tier-3/4 personnel
- Experience supporting 24/7 operational environments
Benefits:
- Comprehensive benefits and wellness packages
- 401(k) plan with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- Paid parental, military, bereavement, and jury duty leave
- Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance