Description
As a Neighbourhood Enforcement Officer, you will undertake enforcement activity by working with residents, businesses, colleagues, and partner agencies to address crime, anti-social behaviour, environmental issues, and community safety concerns.
The work is challenging and rewarding, responding to the requests and expectations for a cleaner and safer Borough for our residents, businesses and visitors. Through communication, advice, investigation, persuasion, and enforcement, you will help achieve compliance with legal requirements, support victims of crime, encourage community involvement, and empower local people to take an active role in improving and sustaining their neighbourhoods.
Uniformed, proactive and tasked crime prevention patrols will be undertaken on foot and motor vehicle. You will be required to conduct investigations and take enforcement action for breaches of relevant criminal legislation. You will undertake problem solving investigations and also be part of multi-agency operations and Days of Action.
You will work in a designated Neighbourhood and provide the first point of contact with residents, businesses, internal and external partners. The role involves working directly with the Police, partner organisations and other Council Officers, including those from, Youth Services, Planning Enforcement, Highways, Parking Enforcement, Cleansing and Housing.
You will work flexible shifts covering weekdays, weekends, early mornings and evenings up to 9pm. You will be required to attend and represent Community Safety at various community meetings, ward forums, estate improvement programs, community events and neighbourhood meetings where necessary.
Excellent communication skills are an essential part of this role together with an enthusiasm and desire to improve the Boroughs environment for its residents and businesses. You must have the ability to patrol alone as well as working as a member of a team. You may face potentially confrontational situations but with your training and personal skills you will be able to resolve these successfully in a confident and understanding manner, while maintaining a high standard of ethics and professional conduct.
Experience of enforcement or regulatory work is preferable, however it is not essential. You will undergo a comprehensive training programme and you will be mentored through your probation period. You must have the ability to prioritise and be able to work under pressure. You will be working outdoors in all weathers and for periods, on foot and in a vehicle.
As part of this role you will also be required to possess a full (manual) current driving license and to pass the Council’s driving test. You must also have the ability to use a range of technology including smartphone, radio and body worn camera.
A Disclosure and Barring Service clearance is required prior to appointment.