Description
We are seeking a Patient Administrator to join our team at The Priory Hospital in Birmingham. This is a full-time role for 37.5 hours a week, with a flexible shift pattern.
The successful candidate will contribute to the smooth running of the patient administrative process throughout the patient journey. Key responsibilities include:
- Ensuring the Circle Health Group best practice process maps are followed to provide an efficient, professional, and standard service to patients, visitors, consultants, and staff
- Managing patient queries efficiently and professionally
- Handling incoming and outgoing mail
- Approving electronic bookings and updating booking records
- Maintaining knowledge of Health and Safety at Work Act and ensuring appropriate measures are taken
- Complying with all relevant mandatory training
To be considered for this role, you should have:
- Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficiency in using a PC, including software and systems
- Basic financial awareness
- Previous administration experience in a private healthcare environment would be beneficial
In return, we offer a competitive salary of up to £27,372.00 per year, depending on experience, training, and qualifications, as well as a range of benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme
- Friends & Family Hospital Discounts
- Family Friendly policies
- Non-contributory life insurance
- Staff engagement hub with access to discounts and rewards
- Access to resources, tools, and services to support wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities