Description
Howden Re, part of the global insurance group Howden, is seeking a Senior Binder Claims Handler based in London. This role involves overseeing the effective management and processing of claims arising across the binder and delegated authority, providing senior-level technical and operational support across the claims function.
Key Responsibilities:
- Review and oversee claims bordereaux received from coverholders, TPAs, and other delegated parties.
- Validate claims data for accuracy, completeness, and consistency before onward reporting or system processing.
- Investigate and resolve data discrepancies, missing information, and reconciliation issues.
- Monitor the timely receipt and processing of claims bordereaux.
- Work with internal teams and external partners to improve the quality and consistency of binder claims data.
- Support the reconciliation of claims data between bordereaux, internal systems, insurer records, and financial information.
Requirements:
- Strong experience within insurance claims, ideally within the London Market.
- Experience working with binder, delegated authority, or coverholder business.
- Good understanding of the end-to-end claims lifecycle.
- Experience reviewing and managing claims bordereaux.
- Strong understanding of claims controls, authorities, and referral processes.
- Experience of CLASS ECF, IMR, LORS, and A&S.
- Good interpersonal skills dealing with brokers and clients and the ability to build good relationships with internal stakeholders.
- Good communication skills.
- Experience with OpenTWINS, GBX, or other similar broking systems.
What We Offer:
- A career that you define.
- Opportunities for personal development, volunteering, and fundraising for charity.
- Support for our people in every aspect of their lives, promoting a healthy work-life balance.
- A diverse and inclusive work environment.
- Reasonable adjustments to ensure the position aligns well with your needs.
About Howden: Howden is a global insurance group with employee ownership at its heart, united by a shared passion and no-limits mindset. With 26,000 employees across 100 countries, we collaborate as a powerful international team.
Our Culture: We value diversity, with no one Howden personality type. Our values include being brave enough to try something new, supporting each other, and making a positive difference at work and beyond.