Description
We are seeking a Channel Strategy & Insights Project Leader to analyse data and turn it into actionable insights to improve Strategic Channels business.
Principal Accountabilities and Responsibilities:
- Define Key Performance Indicators (KPIs) that drive Strategic Channels results
- Propose and validate aspirational targets for KPIs, and report results to WPB ExCo and Strategic Channels leadership
- Examine, interpret, and report results of analytical initiatives in Strategic Channels
- Define business problems based on KPIs and manage execution of analyses to generate proposals
- Present findings and recommendations to senior leadership
Requirements:
- Excellent planning, organisational, and time management skills
- Strong communication skills, both written and verbal, to explain complex or technical issues
- Good relationship management skills to satisfy a wide range of internal and external customers with conflicting requirements
- Bachelor's degree in Systems, Administration, Finance, Actuary, or related field
- Very strong analytical ability and problem-solving skills
- Excellent attention to detail and ability to see things through to completion
- High levels of resilience and self-motivation – able to self-manage and deliver to committed timescales
- Adaptive – able to approach things differently or do different things to deliver goals
- Advanced knowledge of Excel, SQL, and SAS
What We Offer: At HSBC, we offer our colleagues a comprehensive benefits package, including a generous paid leave policy, allowing them to fully enjoy important life events, such as weddings, new family members, or grieving the loss of a family member.