Description
Diageo is seeking a Field Sales Operations Manager - Key Accounts to own the field sales operations discipline for Key Accounts, focusing on store-level execution infrastructure, 3rd-party merchandiser structure management, execution planning, outlet/store segmentation, incentive execution, and JCP/JBP management routines.
The successful candidate will be responsible for:
- Defining and maintaining Key Account outlet/store segmentation
- Managing 3rd-party merchandiser structures, including coverage, productivity, service levels, execution standards, scorecards, and issue escalation
- Translating customer plans and JBP priorities into execution planning routines with clear owners, timings, and standards
- Executing incentive routines for sales and/or merchandiser teams where applicable
- Governing JCP/JBP management routines
- Leading operational discipline across Key Accounts, Activation, Sales Executive teams, agencies, merchandisers, distributors, and Performance Reporting
The ideal candidate will have:
- A Bachelor's degree in Business Administration, Marketing, or a related field
- 3-5 years of experience in Field Sales, Territory Management, or Sales Operations within FMCG or Consumer Goods
- Experience coordinating field execution plans and distributor performance initiatives
- Experience monitoring sales KPIs, distribution metrics, and execution standards to improve commercial performance
- Experience partnering with Marketing, Customer Service, and Category teams to ensure execution excellence
In return, Diageo offers a highly competitive Rewards and Benefits package.