Description
iCapital is looking for a Business Solutions Consultant II - Associate to serve as a lead role in research and requirement analysis.
Responsibilities:
- Refine documentation for clarity and consistency by anticipating questions from development and testing teams and ensuring content is unambiguous and complete.
- Analyze customer requests to assess system impacts and engage customers in discussions regarding the benefits and tradeoffs of proposed updates.
- Expand industry knowledge of insurance products through continuous learning and research.
- Gather data from multiple sources, including customers, product guides, marketing materials, prospectuses, style guides, and mockups, to develop solutions to business challenges.
- Evaluate potential solutions and make informed tradeoff decisions.
- Implement standard and non-standard customer requirements within at least one platform.
- Identify and analyze problems while recommending effective solutions.
- Manage day-to-day issues and challenges independently with minimal oversight.
- Generate innovative ideas by evaluating client requirements and system functionality.
- Resolve less complex client issues directly and engage senior team members when appropriate.
- Elicit customer requirements through documentation reviews, workflow analysis, and walkthrough sessions.
- Assess customer needs and business situations independently and in collaboration with others.
- Develop clear, concise specifications with an appropriate level of detail.
Qualifications:
- 3+ years working experience in the financial services or insurance industry, either directly through sales and marketing support, illustration or through a vendor position
- 2+ years of experience in gathering and writing business and technical requirements in an SDLC environment for life or annuity products is required
- Knowledge of Life or Annuity products and insurance products is required
- Industry Certifications and/or licenses is preferred
Benefits:
- The base salary range for this role is $75,000 to $90,000.
- iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.
- Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
- Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.