Description
S&P Global Ratings is evolving how work gets done , shaped by changing customer expectations, regulatory needs and the growing role of AI.
As a Capability & Learning Partner, you will work close to the business to understand where capability will make the greatest difference, shape practical solutions and use evidence to show progress.
Responsibilities and Impact:
- Partners with business leaders to understand priorities, customer expectations and regulatory obligations, testing requests against the underlying business need.
- Reads signals continuously rather than annually, drawing on skills and proficiency data, workforce trends, customer feedback, regulatory findings and business priorities.
- Uses business insight and data to identify capability gaps and determine the right response across learning, workflow, leadership routines, technology enablement or hiring.
- Translates transformation priorities into a sequenced capability agenda with clear trade-offs.
- Guides leaders toward practical solutions that balance impact, feasibility and speed to value.
Shape practical solutions
- Brings together internal experts, enterprise content, communities and external partners to create practical, scalable solutions.
- Uses AI-enabled approaches, including simulation, adaptive pathways, personalized coaching and in-workflow prompts, to build capability closer to the work.
- Owns onboarding and early-tenure capability for assigned populations, helping colleagues reach proficiency sooner.
- Designs solutions that managers can reinforce through team routines, systems and development conversations.
- Scales delivery globally by building regional SME and facilitator capability and adapting for time zones, languages and regulatory requirements.
Show progress with evidence
- Agree success measures with sponsors early, so the team is clear on what progress should look like.
- Use completion and satisfaction data as supporting indicators, while prioritizing evidence of adoption, behavior change, time to proficiency and business impact , except where completion is itself the regulatory requirement.
- Build the skills infrastructure that makes progress visible , owning the system rather than individual programs: skills tagging, proficiency mapping, and alignment to the enterprise taxonomy and job-family work.
Compensation/Benefits Information:
- The anticipated base salary range for this position is $104,435 to $180,000 USD.
- This role is eligible for an annual incentive plan and additional S&P Global benefits.
What We’re Looking For:
- Strong knowledge of adult learning and capability building, with the judgment to test requests against the underlying business need.
- Strong business acumen and understanding of analytical, commercial and operations roles, including the realities of their day-to-day work.
- Practical AI fluency, with experience using AI to improve how capability is built, delivered or measured.
Basic Required Qualifications:
- 8+ years across some combination of capability building, learning and organizational development, management consulting, or a commercial or analytical business role , with real ownership of outcomes for senior audiences.
- Evidence of diagnostic and consulting skill, including examples of clarifying the real business need and shaping it into a more effective solution than the one originally requested.