Description
As a Shift Lead at Marks & Spencer's Clonmel store, you will play a crucial role in leading the fill operation, ensuring the sales floor is ready to trade, and coordinating resources to serve, sell, and fill.
Key responsibilities include:
- Leading the fill operation and coaching colleagues on best practices
- Allocating resources effectively to deliver a quick payment experience
- Implementing daily operational processes efficiently across the store
- Coordinating the team to maintain a clean, safe, and well-presented store
- Role modelling great customer service and M&S behaviours
- Supporting Colleague Managers and sharing observations to drive high performance
- Being a key holder and responding to call-outs as required
- Handling tasks related to opening and closing the store, including cash handling and TSL compliance
Note that a shift premium will be applied for any hours worked before 8am.