Description
Sodexo, a global leader in food services and facilities management, is excited to announce a new opportunity for a Retail Manager to join our growing team!
With over 30 years of excellence in serving the Energy & Resources sector across Australia, we are expanding our National Retail portfolio and looking for a dynamic individual to help us continue our journey of growth and success.
As a Retail Manager you'll manage operations profitably, within established parameters of ethical conduct and genuine concern for the needs of the company and its customers in accordance with Sodexo standards and procedures including safety, sales, customer service, stock control, cash management, staff deployment and KPI reporting.
Key Responsibilities:
- Lead the creation of eye-catching and effective merchandise displays to elevate the customer experience
- Oversee compliance with company policies, procedures, and all relevant regulations
- Manage customer inquiries and complaints, ensuring a high level of customer service
- Collaborate with regional management to execute company-wide initiatives and promotions
- Implement retail standards that reflect local market conditions and ensure pricing accuracy
- Ensure timely deliveries and compliance with legislation at all sites
- Integrate with on-site teams, providing support for pre-start and toolbox meetings
- Maintain optimal inventory levels and minimize shrinkage
What We're Looking For:
- 3-5 years of proven retail management experience, ideally in FMCG at store management level
- Strong ability to work autonomously with resilience and resourcefulness
- Exceptional business relationship-building skills and the ability to inspire and motivate teams
- Excellent verbal and written communication abilities
- Demonstrated track record of delivering growth and improving store performance
- Analytical thinking with strong problem-solving skills
- Up-to-date knowledge of retail industry trends and best practices
- Experience with Point of Sale (POS) systems and Microsoft Office Suite
- Flexibility to work variable hours, including regular remote site travel
At Sodexo, you'll enjoy a rewarding career with opportunities for growth, as well as the chance to be part of a global company that values sustainability, diversity, and innovation.
Why choose Sodexo? Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.