Description
Salesforce is seeking a Forward Deployed Consultant to own customer engagements end-to-end, from executive business case to rapid design and deployment of automated process solutions on the Agentforce platform.
Responsibilities:
- Serve as primary strategic advisor to enterprise stakeholders, building a deep understanding of business goals and operational pain points.
- Build business cases and define success criteria up front: KPIs such as cycle time and cost per transaction, with a measured baseline.
- Own multi-year roadmaps for process Blueprints and automation, balancing strategic direction with near-term execution.
- Lead structured discovery and turn it into a solution design and a first working version in days to weeks.
- Automate business processes end-to-end, deciding what stays in the ERP, what is automated around it, and what AI decides versus people.
- Build hands-on with AI agents and prompting tools: design prompts, structure outputs with schemas and examples, and debug and iterate when they fail.
- Translate strategic goals into clear PRDs and technical acceptance criteria.
- Deliver in continuous build loops, proving value and expanding scope toward AI-first operations.
- Own delivery end-to-end through go-live: scoping, build, UAT, data migration, and cutover, managing scope change along the way.
Required qualifications:
- 5+ years in Solutions Consulting, Forward Deployed roles, Strategic or Management Consulting, Product Management, Process Automation, or Business Analysis.
- Domain depth in supply chain, ERP, or finance operations processes.
- Hands-on experience building AI or agent-based automation.
- Experience engaging enterprise executives in B2B SaaS to build business cases and long-term roadmaps.
- Proven track record owning engagements from discovery through go-live.
Benefits: Salesforce offers a variety of benefits to help you live well, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
The typical base salary range for this position is $117,200 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,200 - $285,800 annually.