Description
As a (Senior) Loss Prevention Officer at The Ritz-Carlton in Hong Kong, you will play a crucial role in ensuring the safety and security of our guests and employees.
Responsibilities include:
- Patrol all areas of the property and assist guests with room access
- Monitor CCTV systems, perimeter alarms, and fire life safety systems
- Respond to accidents and emergencies, and provide first aid or CPR as needed
- Conduct daily physical hazard inspections and report safety hazards
- Escort unwelcome persons from the property and handle interruptions and complaints
- Complete incident reports and maintain confidentiality of security-related documents
- Conduct investigations and gather evidence
- Collaborate with team members to achieve common goals and provide excellent customer service
Requirements:
- High school diploma or G.E.D. equivalent
- Ability to stand, sit, or walk for extended periods and move objects weighing up to 50 pounds
- Excellent communication and problem-solving skills
We offer a dynamic work environment where you can develop your skills and advance your career. As part of our team, you will learn and exemplify the Gold Standards of The Ritz-Carlton, including our Employee Promise, Credo, and Service Values.