Description
As a Loss Prevention Officer at Marriott Hotels in Hong Kong, you will play a crucial role in ensuring the safety and security of our guests and employees.
Your responsibilities will include:
- Patrolling all areas of the property and assisting guests with room access
- Monitoring CCTV systems, perimeter alarm systems, duress alarms, and fire life safety systems
- Conducting daily physical hazard inspections and responding to accidents or emergencies
- Providing first aid or CPR as needed and reporting incidents to relevant parties
- Defusing guest or employee disturbances and escorting unwelcome persons from the property
- Conducting investigations, gathering evidence, and completing incident reports
- Maintaining confidentiality of security and property reports
You will also be expected to:
- Follow company policies and procedures, including reporting accidents and injuries
- Complete safety training and certifications
- Maintain a professional appearance and demeanor
- Develop positive working relationships with colleagues and support team goals
- Comply with quality assurance expectations and standards
The ideal candidate will have:
- A high school diploma or GED equivalent
- Ability to stand, sit, or walk for extended periods and lift objects weighing up to 50 pounds
- Excellent communication and problem-solving skills
Marriott International is an equal opportunity employer and welcomes applications from diverse candidates.