Description
A Writing Systems Engineer is responsible for characterizing and understanding the end-to-end performance of the printhead.
This systems-level engineering role integrates printhead, ink, media, printer hardware, firmware, and manufacturing processes to ensure products deliver reliable, high-quality output throughout their lifecycle.
The engineer serves as the voice of the customer by defining print quality requirements, identifying and resolving system-level issues, and driving cross-functional solutions that optimize image quality, reliability, and overall product performance.
Responsibilities
- Identify, characterize, and resolve defects throughout product development.
- Take ownership of printhead-related issues and drive resolution with cross-functional teams.
- Design and execute experiments to verify product performance against objectives.
- Analyze data, determine root causes, and lead structured problem-solving efforts.
- Provide technical recommendations, driven by data.
- Define print quality requirements and act as the primary customer advocate for image quality.
- Support manufacturing qualification and collaboration across worldwide development sites.
Knowledge & Skills
- Systems thinking and cross-functional leadership.
- Curiosity to understand fundamental functions of a given system.
- Strong data analysis and experimental design skills.
- Statistical problem solving.
- Print quality evaluation and defect characterization.
- Technical communication and stakeholder management.
- Ability to lead issue resolution using structured methodologies.
The pay range for this role is $93,400 to $143,800 USD annually with additional opportunities for pay in the form of bonus and/or equity.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including 4-12 weeks fully paid parental leave based on tenure, 11 paid holidays, and additional flexible paid vacation and sick leave.