Description
We are seeking a Patient Administrator to join the team at Woodlands Hospital in Darlington, part of Circle Health Group.
This is a bank role working on an 'as and when required' basis, where you will supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.
Responsibilities:
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure Circle Health Group best practice process maps are followed to provide an efficient, professional, and standard service to all patients, visitors, consultants, and staff.
- Deal with patient queries efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken.
- Comply with all relevant mandatory training.
Requirements:
- Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment is beneficial.
Salary and Benefits:
- Competitive hourly rate of up to £12.79 per hour (depending on level of experience, training, and qualification).