Description
We are seeking a Private Customer Consultant to join our team in Germany. As a Private Customer Consultant, you will work in our advisory centres, connecting with customers through digital channels and providing personalised advice on various banking topics.
Your Tasks
- Provide tailored advice to private customers via digital media (phone, video consultation, chat, co-browsing) on topics such as accounts, service, digitalisation, and investment products.
- Confidently utilise digital media in customer consultations.
Your Skills and Experience
- You have completed a banking-related education or hold a comparable qualification.
- You possess good knowledge of the product range for private customers.
- You have sales skills and enjoy interacting with customers.
- You are a communicative and open-minded individual who works well in teams.
- You are highly motivated to continuously develop your expertise.
- You are proficient in using computer and software applications.
- You are open to new technologies and utilise digital applications, including AI-powered tools, to support your daily work.
What We Offer
- A wide range of benefits covering professional and personal needs, including:
- Emotional wellbeing: counselling services and mental health support.
- Physical health: comprehensive check-ups, vaccination offers, and healthy lifestyle advice.
- Social connections: flexible working hours, family services, fitness centre, and diverse cultural events.
- Financial security: retirement plans, employee benefits, company bike, and public transport passes.
The position is available in full-time and part-time.
For questions regarding the recruitment process, please contact Melanie Klopsch at +49 1725452059.