Description
We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Cloppenburg.
As a Customer Consultant, you will provide demand-oriented advice on our comprehensive range of financial products and build sustainable customer relationships through personal conversations and telephone contact.
Your responsibilities will include:
- Providing independent advice on financial products to customers
- Building and maintaining customer relationships
- Taking responsibility for customer care in your branch
- Working closely and trustfully with your branch team
- Organising your workday independently and being a competent contact person for customers on financial matters
To be successful in this role, you will need:
- Sales talent with a passion for working with people from diverse backgrounds
- A successful commercial education, ideally as a bank clerk, or several years of professional experience, preferably in customer consulting or sales
- High service competence and resilience in everyday work, as well as openness to rapidly changing conditions
- A strong interest in financial topics and economic connections
In return, we offer:
- A secure, permanent, and responsible job in a motivated and helpful team
- A good salary, Christmas and holiday pay, and an attractive performance-related remuneration
- A 38.5-hour week for a balanced work-life balance thanks to our collective bargaining agreement
- Opportunities for part-time work after consultation
- Recognition of our family-conscious personnel policy by the berufundfamilie gGmbH
- Clear career paths and diverse development opportunities
We also offer a wide range of benefits to support your professional and personal needs, including:
- Emotional well-being: counselling in difficult life situations and offers to promote mental health
- Physical fitness: extensive check-up examinations, vaccination offers, and advice on healthy living
- Social networking: support through the pme family service, fitness centre job, flexible working time models, and a comprehensive culture of diversity, equal opportunities, and participation
- Financial security: contribution plans for old-age provision, bank services for employees, company bicycle, or Germany ticket