Description
As a Backend Engineer, Communications Capture at Gong, you will play a pivotal role in shaping the future of Gong's ecosystem. You will work with a team in our Dublin R&D hub on the Comms Capture team, which is responsible for Gong's core data pipeline that ingests and captures customer's interactions from external communication systems.
Responsibilities:
- Dive into core, complex, large-scale backend systems
- Implement new features, enhance existing capabilities, and resolve issues within a live, massive system without negatively impacting customers
- Design and implement scalable, high-performance backend services and APIs using Java, Spring Boot, and cloud technologies
- Develop and maintain integration infrastructure, enabling third-party applications to seamlessly connect with Gong and extend its functionality
- Build generic, modular API interfaces that support a wide range of future use cases, ensuring flexibility and reusability
- Enhance system security, ensuring that Gong's external-facing capabilities are both powerful and secure
- Collaborate with internal teams and external partners to develop solutions that align with business and customer needs
- Take full ownership of features from design to production, ensuring reliability, maintainability, and performance
- Contribute to the strategic vision for Gong's integration ecosystem
Requirements:
- 5+ years of backend software development experience with a strong foundation in Java and modern cloud-based architectures
- Experience in both application and infrastructure development with a deep understanding of scalable SaaS solutions
- Strong proficiency in Java (Spring, etc.) and designing robust, maintainable APIs
- Experience developing durable systems and using relevant technologies and techniques (kafka, SQS, etc.)
- Experience with cloud platforms (AWS, GCP, or Azure) and building scalable microservices architectures
- A solid understanding of secure API design and best practices for external integrations
- Strong communication and collaboration skills
- Ability to take ownership and drive projects forward independently
Perks & Benefits:
- Private health insurance plans
- Wellbeing Fund with flexible wellness stipend
- Mental Health benefits with covered therapy and coaching
- Education & learning stipend for personal growth and development
- Flexible vacation time
- Paid parental leave
- Company-wide recharge days each quarter