Description
We are seeking a talented and dedicated SEND Assistant Case Officer to join our team. The successful candidate will be responsible for supporting with the effective administration of the statutory assessment of children and young people with special education needs, and monitoring the suitability of provision put in place.
The role is client-facing, and you will be the first point of communication with families, settings, and schools. You will work as part of a team to manage the administration of caseloads for children with Education, Health and Care (EHC) Plans or who are being assessed for an EHC Plan.
To be considered for this role, you must meet the following criteria:
- Educated to degree level, or equivalent level of work experience relevant or similar to the field
- Good knowledge of the SEND Code of Practice, the Disability Act 2001, the Disability Discrimination Act 2005, SEN (Provision of Information by LEAs) Regulations 2001, and the Education (School Information) Regulations 2002
- Experience of working in SEND or with services linked to children, young people, and families
- Practical examples of experience in being courteous and responsive in listening to and engaging with service users
- Experience of working with multidisciplinary teams and specialists to improve and enhance service delivery
- Experience of successfully building relationships and working collaboratively with stakeholders to achieve service priorities
- Proven ability to work in a solution-focused way and find resolutions to difficulties with members of the public and/or colleagues
- Experience in producing high-quality performance reports and progress briefings for senior managers
- Experience in setting up and managing service governance mechanisms, including team meetings
- Demonstrable commitment to diversity issues in both service provision and employment practices and evidenced achievement of positive outcomes
- Ability to prioritize workload and follow complex administrative procedures
- Ability to produce and amend high-quality reports, legal documents, and letters
- Good written skills and oral communication skills
- Good knowledge of ICT and their use, including Word and Excel
- Time management and process management skills
- Ability to work with officers to ensure work schedules are followed and achieved
- Able to work as a team player
- Ability to prioritize workload and manage conflicting tasks and deadlines
The salary for this role is £39,519 - £40,575 per year.