Description
At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe.
As an Account Manager, you'll manage relationships with innovative international merchants, covering multiple industries and channels. You'll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with a great deal of autonomy.
Your focus will be on delivering an outstanding customer experience to our mid-sized, fast-growth merchants, finding new opportunities, and driving mutual success for Adyen and our customers.
Responsibilities
- Collaboration: Work closely with other Account Managers on multiple accounts across various industries.
- Relationship management: Ramp and grow customers with a focus on commercial growth, customer satisfaction, and reducing churn.
- Commercial acumen: Drive commercial discussions for joint accounts while meeting strategic and financial targets.
- Project management: Prioritize and manage short and long-term projects across multiple accounts.
- Technical Affinity: Analyze data and discuss technical aspects of payments with customers.
Requirements
- 1-3 years of full-time work experience in a client-facing, commercial role like account management, consulting, or in the payments industry.
- Full professional written and verbal proficiency in German and English.
- Some domestic and international travel is required.
Benefits No specific benefits mentioned.