Description
We are seeking a General Merchandise Team Leader to join our team at Target. As a General Merchandise Team Leader, you will be responsible for leading a team of hourly team members and ensuring that our guests have an exceptional shopping experience.
The starting pay range for this position per hour is $23.00 - $25.00, and the full pay range is $23.00 - $39.10. Pay is based on several factors, including labour markets, education, work experience, and certifications.
As a General Merchandise Team Leader, you will be responsible for:
- Consistently delivering guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
- Ensuring every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
- Actively observing and providing feedback, holding team members accountable while recognising great guest experience moments
- Reviewing area guest, financial, and team outcome metrics to identify opportunities, taking action to improve, and aligning team on the right behaviours and execution
- Leading the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
- Educating team members on how operational procedures affect inventory management, store profitability, and product availability
- Assessing reporting to identify gaps in GM processes and assisting in developing a plan to resolve
- Being an expert of operations, accuracy, process, and efficiency
- Assigning daily tasks to team members based on planned workload and guest traffic patterns
- Establishing clear goals and expectations and holding team members accountable
- Helping to enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor
- Staying informed about relevant trends and products to educate team members
- Evaluating candidates for open positions and developing a guest-centric team
- Identifying team members for future leader positions and utilising growth development to build a talent pool
- Supporting guest services such as back-up cashier and digital fulfilment processes
- Demonstrating inclusivity by valuing diverse voices and approaches
- Demonstrating a culture of ethical conduct and following all Target policies and safety procedures
- Leading and demonstrating a safety culture through modelling and recognising safe behaviours
We are looking for someone who:
- Enjoys interacting and helping others
- Thrives in a fast-moving, highly active, and physically demanding role
- Is open to working a variable work schedule with varying hours, days, or shifts
- Has a high school diploma or equivalent
- Is 18 years or older
- Has previous retail experience (preferred but not required)
- Can lead and hold others accountable
- Can communicate on multiple frequency devices and operate handheld scanners and other technology equipment
- Can work independently and as part of a team
- Can manage workload and prioritise tasks independently
- Has a welcoming and helpful attitude towards all guests and team members
- Has effective communication skills
Benefits of working at Target include:
- Comprehensive health benefits and programs
- 401(k) and employee discount
- Short-term disability, long-term disability, paid sick leave, and paid national holidays
- Paid vacation
Please visit https://tgt.biz/BenefitsForYou_C to learn more about benefits eligibility for this role.
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