Description
As a Medical Information Communication Specialist, you will be responsible for providing professional support to customers in the designated area, including product academic promotion and customer professional support.
Key Responsibilities:
- Provide timely and accurate professional support to customers within company policies and procedures.
- Effectively utilize resources to achieve work goals through customer visits.
- Plan and organize various academic conferences or activities.
- Collect market and customer feedback information through company management systems and other compliant channels, analyze, feedback, and provide suggestions.
- Maintain effective communication with superiors, colleagues, and business partners from other departments.
- Continuously improve professional knowledge and abilities under the guidance of superiors.
- Execute new initiatives implemented by the company and explore opportunities for innovation and optimization.
Requirements:
- Education: University diploma or higher in medicine, pharmacy, or related fields.
- Skills: Proficient in MS Office, good English skills, strong communication and teamwork abilities, and learning willingness.
- Experience: Preferably with experience in the pharmaceutical industry.
- Integrity: Comply with company policies, industry standards, and laws, and maintain integrity in daily work.
Core Competencies:
- Professional Compliance: Adhere to professional promotion, master product, treatment, and disease knowledge, and demonstrate a professional image.
- Business Decision-Making: Grasp market dynamics, discover academic promotion opportunities, and effectively utilize information.
- Customer Engagement: Provide professional support to external customers and promote cooperation with internal customers.
- Autonomous Execution: Efficiently execute tasks, take responsibility, and achieve goals.
- Self-Development: Continuously improve abilities and adapt to changes.
- Innovation and Change: Embrace changes, try new methods, and promote innovation.