Description
Lexis Nexis Risk Solutions is seeking a Commercial Claims Manager to lead, coach, and develop a team of Commercial Claims Account Managers. The successful candidate will be responsible for achieving team sales objectives, driving strategic account growth, and ensuring successful execution across the team's portfolio.
Key responsibilities include:
- Leading, coaching, and developing a team of Commercial Claims Account Managers to achieve or exceed revenue, retention, and growth objectives.
- Driving team execution of strategic account plans focused on expanding relationships within Commercial Property & Casualty insurance carrier claims organizations.
- Managing sales forecasts, pipeline health, territory planning, and performance metrics for assigned team members.
- Supporting and participating in customer meetings, sales opportunities, contract negotiations, and executive-level relationship management.
- Directly managing customer accounts during periods of vacancy, onboarding, territory realignment, or other business needs.
- Partnering with team members to identify growth opportunities, expand solution adoption, and increase market penetration within assigned accounts.
- Building and maintaining strong relationships with claims executives, claims operations leaders, innovation teams, SIU leaders, and other key stakeholders.
- Collaborating closely with Product, Implementation, Sales Support, and Product Solution Specialist teams to deliver exceptional customer outcomes.
- Developing and executing talent development plans, succession planning, and ongoing coaching to drive individual and team success.
- Maintaining a strong understanding of industry trends, customer challenges, competitive solutions, and the evolving commercial claims landscape.
The ideal candidate will have:
- Proven sales experience with a demonstrated track record of achieving revenue growth and managing strategic customer relationships.
- Commercial Property & Casualty insurance industry experience required.
- Prior experience selling data, analytics, SaaS, workflow, or technology solutions preferred.
- Previous people leadership experience with responsibility for coaching, developing, and managing sales professionals required.
- Strong understanding of commercial insurance claims processes, workflows, and operational challenges required.
- Direct claims experience is a plus.
- Demonstrated ability to build and maintain relationships with insurance carrier executives and key stakeholders.
- Excellent project management, communication, presentation, and analytical skills.
- Ability to travel up to 30% as required.
Salary ranges from $89,700 to $166,400 per year, with total target cash ranging from $138,000 to $256,000 per year, depending on location.