Description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work.
As a Project Manager, you are the foundation of our delivery team, focusing on mid-sized technical projects. You provide critical visibility, service reviews, and reporting throughout the implementation lifecycle. You are a professional who moves fast to discover simpler ways to deliver results for our customers while adopting a deeply "Customer-Centric" mindset.
SUMMARY:
The role involves owning and managing the operational relationship with assigned clients, ensuring their applications scale to meet business needs. This "Journey-Level" position provides a clear path toward advanced project management by mastering "zero-surprise" reporting. You will work with bleeding-edge data warehouse technology in a truly disruptive software environment.
RESPONSIBILITIES:
- Maintain project documentation and track task effort in Smartsheet or Certinia.
- Create granular Work Breakdown Structures (WBS) and associate effort and resource naming to specific tasks.
- Lead internal and client meetings with thorough documentation and rigorous follow-up.
- Navigate internal resource conflicts effectively to keep projects on track.
- Maintain project margins within +/- 5% of target and achieve CSAT scores greater than 4.0.
REQUIREMENTS:
- Typically 2-5 years of field experience in a services delivery or technical implementation role.
- Bachelor’s degree required.
- Proficiency in SQL basics, JIRA/Confluence, and fundamental Snowflake architecture.
- SnowPro Core (required within 60 days of hire).
- Fluent in English and local language fluency where required (any Scandinavian language or Dutch)