Description
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure.
The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
We are looking for a Senior Sales Engineer to join our team. This is a North Carolina or South Carolina role, reporting to the Sales Engineering Manager for the Americas Field Sales team in the South Enterprise department.
You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points. You will serve as a technical advisor throughout the sales cycle, ensuring that Zscaler solutions are perfectly aligned with customer goals and technical requirements.
Role Expectations
- Creating and delivering technical product presentations to prospective customers where you will promote the value proposition of Zscaler products
- Gathering customer technical requirements to ensure proposed solutions will meet customer goals and needs
- Leading product evaluations and custom product configurations
- Running Proof of Value from start to finish, as the technical and industry expert
- Collaborating and supporting internal Zscaler teams
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are customer-obsessed. You build deep empathy for the customer,both internal and external,and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
- You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.
What We’re Looking for (Minimum Qualifications)
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- Bachelor's Degree or equivalent experience
- 3+ years of experience as a Sales Engineer or Systems integrator
- Knowledge of network security technologies
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
What Will Make You Stand Out (Preferred Qualifications)
- Industry certifications including CCNP, JNCIP, PCNSA , CISSP, or CCSP
- Experience working with large enterprise and major accounts
- Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!