Description
We are seeking a Records Management Specialist to join our team in Dalian, Liaoning, China. As a Records Management Specialist, you will perform assigned complex administrative tasks to support team members with project execution.
Essential Functions
- Perform assigned complex administrative tasks to support team members with project execution
- Assist in updating and maintaining complex data in systems within project timelines and per project plans
- Coordinate the retrieval of records requested by users and prepare closed studies to final destination within agreed timelines
- Conduct and manage scanning processes and train staff on scanning processes
- Interface with departments to support retrieval projects and ensure information needs are met
- Serve as primary contact for internal/external clients
- Monitor and review filing accuracy and compliance to IQVIA or customer file plans and Standard Operating Procedures (SOPs) where applicable
- Maintain records center security to protect record integrity by ensuring compliance to SOPs
- May coordinate transfer, recall, and disposition of records to commercial records storage centers
- Oversee disposal of obsolete records and ensure efficient maintenance of records storage space, supplies, and equipment
- Train team members on records management tasks, policies, and procedures
- Establish and maintain effective internal and external client communications
- Design and administer records management systems and processes
- Ensure project deadlines, commitments, and goals are met by monitoring projects daily outputs
- May function as team leader for records management projects
Qualifications
- High School Diploma or equivalent
- 3-4 years' experience working in relevant clinical research environment. Equivalent combination of education, training and experience.
- Good knowledge of applicable clinical research regulatory requirements; i.e., International Conference on Harmonization (ICH), Good Clinical Practice (GCP) and relevant local laws, regulations and guidelines;
- Knowledge of technology applications relevant to records center environments.
- General knowledge of computer technology and software programs, and accurate data entry skills.
- Attention to detail and accuracy in work.
- Ability to achieve productivity despite time pressure constraints.
- Good problem solving skills.
- Strong organizational, planning, and decision making skills.
- Good time management and prioritization skills.
- Extensive knowledge of records management laws and regulations.
- Excellent oral and written communication skills including good command of English language.
- Ability to manage and lead others.
- Ability to establish and maintain effective working relationships with internal and external clients.