Description
We're hiring a Lead Product Manager to unify product strategy across Braintree's developer surfaces: mobile SDKs, web SDK, server SDKs, and GraphQL API.
You'll own GraphQL strategy, versioning, deprecation, and schema sign-off. You'll identify where our integration experience falls short for large enterprise merchants and turn that into a real roadmap.
You'll also look for ways to increase margins through value-added services merchants would actually pay for. You'll represent this area in executive reviews and help individual SDK and API PMs prioritize their roadmaps.
You'll own our AI response as developers shift from docs-first integration toward LLMs and coding agents, getting Braintree built into major LLMs as native plugins and keeping models trained on current API versions rather than letting them go stale.
You'll also own the plan for sunsetting older SDK and API versions and migrating merchants intelligently.
Essential Responsibilities:
- Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
- Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Assesses the customer experience and customer needs in product requirements and decision making.
- Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
- Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Oversees product profitability measures, including budget.
- Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
- Partners with content strategists, data scientists, product designers and user experience researchers.
- Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Minimum Qualifications:
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications :
- Additional responsibilities and qualifications can be discussed during the interview process.
Our Benefits:
- Comprehensive, choice-based programs to support all aspects of personal wellbeing,physical, emotional, and financial.
- Generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Travel Percent:
- 0