Description
Syneos Health is seeking a Project Manager, Patient Engagement to support strategies across multiple aspects of clinical programs. The successful candidate will provide technical, project, and operational expertise to drive successful execution of patient-focused initiatives within clinical development programs.
Job Responsibilities
The Project Manager, Patient Engagement will:
- Support the established strategy for assigned areas of focus, including site training, patient enrollment, and patient and researcher engagement activities.
- Partner with program leads and cross-functional teams to deliver strategic initiatives from planning to execution.
- Support the creation of project deliverables, including training and educational materials.
- Support internal systems and communications throughout project execution.
- Understand and maintain key platforms and systems that support patient engagement initiatives.
- Upload and maintain eTMF records in compliance with applicable requirements.
- Collaborate with team members to continuously improve standards, processes, tools, and best practices.
- Demonstrate strong verbal and written communication skills with external stakeholders.
- Coordinate activities with external vendors, patients, and healthcare professionals.
- Contribute to a team culture recognized for strategic thinking and technical leadership.
- Provide technical support to ensure engagement processes are effectively integrated across functions.
- Support the delivery of practical, scalable strategies that can be successfully implemented within clinical programs.
Minimum Qualifications
- Bachelor’s degree in a scientific, healthcare, or related field.
- Minimum of 3 to 5 years of experience in the pharmaceutical, biotechnology, healthcare, or clinical research industry.
Preferred Qualifications
- General understanding of clinical trial or protocol design and its impact on site and participant experience.
- Proven ability to manage multiple priorities and deliver results against timelines.
- Excellent written and verbal communication skills with internal and external stakeholders.
- Demonstrated organizational skills and critical thinking abilities.
- Ability to influence stakeholders and lead toward shared objectives.
- Strong problem-solving skills with a track record of identifying process improvements and driving operational efficiencies.
- Ability to thrive in a highly collaborative environment, both in person and virtually.
- Willingness to travel up to 30-40%.