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From the employer's careers site First seen 5 Nov 2026

Bank Support Worker - Residential Addictions Service

Salary

£13.45 per hour

Apply on Priorygroup

Description

Priory Beacon House is a therapy-led residential addiction treatment centre in Melton Mowbray, Leicestershire, providing structured support for adults recovering from substance and behavioural addictions. With 17 single-occupancy bedrooms and a calm, homely, community-focused environment, Beacon House delivers the Priory Flourish programme, offering evidence-based therapies including CBT, trauma-informed therapy, group work and wellbeing activities to help residents develop healthier coping strategies and rebuild their lives.

As a Bank Support Worker, you'll be an important part of everyday life,creating a welcoming community through conversation, shared activities, and practical encouragement.

Key responsibilities:

  • Collaborative Support: Work closely alongside our therapy team and multidisciplinary colleagues, ensuring smooth communication and a unified approach to client care.
  • Professional Boundaries: Build warm, positive relationships with clients while maintaining clear, safe professional boundaries to support their recovery journey.
  • Daily Engagement: Guide everyday routines and activities, encouraging clients to participate actively and develop independence.
  • Accurate Handovers: Maintain precise, objective daily notes and share critical insights to keep the wider team aligned.
  • Safety & Dignity: Help maintain a secure, welcoming environment that strictly protects client confidentiality and wellbeing.

We look for individuals with the right personal qualities and transferable skills. Experience in care, support, or a role focused on helping people is valuable, but a background in addiction services is not required to make an impact here.

Required skills:

  • Compassion: A naturally empathetic approach and an understanding of the complex challenges faced by people experiencing addiction.
  • Connection: Strong communication skills to build genuine rapport while maintaining clear professional boundaries.
  • Teamwork: A positive, collaborative approach to working alongside both clients and multidisciplinary colleagues.
  • Resilience: Deep patience, emotional stamina, and the ability to maintain a calm, reassuring response in challenging situations.
  • Empowerment: The confidence to encourage client independence, respect individual choices, and champion recovery goals.
  • Growth: A proactive willingness to learn, undertake training, and continuously develop your skills.

Benefits:

  • Your birthday off (extra annual leave)
  • Funded professional qualifications & clear career pathways
  • Tax-free Tech & Cycle schemes
  • Simply Health Cash Plan & subsidised gym memberships
  • Contributory pension scheme & long service rewards

Skills

Required

  • Compassion
  • Connection
  • Teamwork
  • Resilience
  • Empowerment
  • Growth

Ready to apply?

You apply with the employer directly. Their original posting is here: https://jobs.priorygroup.com/en/postings/af392a8e-18d5-4b89-adb3-5203096b1432

Apply on Priorygroup