Description
We are looking for highly motivated reception administrators to join our dynamic and friendly team to work in state of the art GP Led Health Centre, rated "Outstanding" by CQC, in Pinner which is open 8am-8pm, 7 days a week.
The role involves providing and maintaining a high standard of care for visitors and patients, as well as providing assistance to other members of the primary healthcare team.
Key responsibilities include:
- Greeting and booking in patients for surgeries and clinics
- Dealing with patient enquiries efficiently and courteously
- Managing telephone calls and messages
- Making appointments on Emisweb
- Processing repeat prescriptions and filing for collection
- Taking home visit requests
- Advising patients of relevant charges for private services
- Receiving specimens from patients
Administrative duties include:
- Having a thorough knowledge of all practice policies and procedures
- Working in accordance with written protocols
- Providing administrative support for clinical staff
- Filing patient records and correspondence
- Opening and distributing practice post
- Registering new patients
- Scanning documents onto the medical system
The practice offers a competitive salary of £12.71 an hour, with evening and weekend shifts paid at higher rates. Benefits include NHS pension, comprehensive induction and orientation programme, and a supportive team environment.
This is a temporary, part-time role with a fixed term of 1 year.