Description
We are seeking a Customer Assistant to join our team in Bury St. Edmunds, Suffolk, United Kingdom. The role involves working part-time, 18.5 hours per week, on a fixed-term assignment until 31 December 2026.
The ideal candidate will be available to work nights, specifically Thursday, Friday, and Saturday evenings from 21:00 to 07:00. As a Customer Assistant, you will be responsible for:
- Preparing the store for the day ahead by restocking shelves and ensuring the workspace is tidy
- Collecting and moving stock safely from the warehouse to the shop floor
- Working across different parts of the store, including chilled and frozen areas
- Using equipment, handsets, and digital systems to complete tasks accurately and safely
- Providing support in other areas when needed, such as picking online orders or serving customers at checkouts
To be successful in this role, you will need to:
- Be friendly and welcoming with a genuine enthusiasm for delivering excellent customer service
- Be able to work in a physically demanding role and adapt to the disruption that working overnight can have on well-being and sleep
- Be a committed team player who thrives in a fast-paced environment and is willing to support colleagues
- Be flexible and willing to work across the store and take on new challenges
- Be open to learning and developing new skills to improve our service
In return, we offer a range of benefits, including:
- Competitive hourly rate with a night shift premium of £2.45 per hour worked between midnight and 5am
- Discount card providing 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced family leave policies, including maternity, paternity, and adoption leave
- Pension and life cover, with a matching pension contribution of 4-7.5% and up to 6x life cover
- Share schemes allowing you to buy Sainsbury's shares at discounted prices
- Other retail savings, including discounts on eating out, holidays, and at other retailers
- Physical and mental wellbeing support, including cycle-to-work schemes, gym access, and employee assistance programs