Description
We are seeking a strategic, process-driven Director of Sales & Operations Planning (S&OP) with a strong focus on operations planning, resource management, and labor modeling.
This role owns the integrated planning function responsible for translating business strategy into executable operational plans that balance capacity and labor against service and cost targets.
Key Responsibilities:
- Own the Operations Planning Strategy: Set the vision and governance for the S&OP process, chairing the weekly S&OP meeting and driving alignment between demand signals and executable operations plans across the network.
- Fulfillment Capacity Strategy: Own medium- to long-range capacity planning across the network, setting the strategy for personnel, equipment, and material capabilities.
- Labor & Resource Planning Leadership: Own the translation of volume plans into required hours by role and process path, and the labor models that drive it.
- Operational Scenario Modeling: Direct scenario planning to simulate the impact of volume changes, labor availability, or supply disruptions.
- Cross-Functional & Executive Alignment: Serve as the primary point of accountability across compounding, dispense and fulfillment, planning, and finance to ensure operational readiness.
- Process Optimization: Set the roadmap for continuous improvement in planning processes and models.
- Performance Management & Reporting: Own the dashboard and KPI strategy for plan adherence, resource utilization, labor efficiency, and production performance.
- Executive Communication & Influence: Present operational insights and capacity trade-offs to executive leadership as needed.
- Team Leadership & Development: Build, lead, and develop a team of planners and analysts.
Requirements:
- Bachelor's degree in Operations Management, Supply Chain, or related field (MBA or Master's preferred).
- 12+ years of experience in operations planning, resource management, or labor modeling in a manufacturing, warehouse, or industrial setting.
- 8+ years of people leadership experience, including managing teams larger than 6.
- Proven track record setting operations planning strategy at a multi-site or network level.
- Expertise in workforce planning, labor forecasting, and operational planning.
- Strong analytical and problem-solving skills, with advanced skills using tools such as Excel, Power BI, Tableau, or labor planning software.
Benefits:
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats