Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
As a Product Owner - AI, you will partner with Product Managers on backlog refinement and prioritization, including sequencing work based on value, dependencies, and capacity. You will define development-ready stories and requirements by breaking down epics and features into user stories, define acceptance criteria, and document high-level non-functional requirements.
Key responsibilities:
- Partner with Product Managers on backlog refinement and prioritization
- Define development-ready stories and requirements
- Execute delegated Product Manager responsibilities when PM capacity or capability is limited
- Collaborate with development teams to ensure stories are well understood and aligned with business outcomes
- Validate solutions aligned to the business units by participating in and supporting User Acceptance Testing
- Measure visibility into delivery and outcomes by tracking and reporting to stakeholders
- Partner with Data Scientists, ML Engineers, and MLOps teams to translate AI/ML capabilities into backlog items
Additional responsibilities:
- Raise risks, capacity concerns, and reallocation recommendations to Product Managers
- Support sprint ceremonies by clarifying requirements and answering questions during delivery
- Support product demos, walkthroughs, and stakeholder communications
- Serve as a subject matter resource for solution workflows and capabilities
- Monitor deployed AI features for performance, drift, and user feedback
Qualifications:
- Bachelor's degree in Business Administration, Information Systems, or a related field from an accredited college or university preferred
- Equivalent combination of education, professional certifications, and relevant work experience will be considered
- Five (5) years of related experience or an equivalent combination of education and experience required
- Experience performing business analysis, requirements definition, or supporting product delivery required
- Experience in claims, insurance, healthcare, or other regulated operational environments preferred
- Experience working within agile or hybrid delivery teams preferred
- Experience supporting AI, machine learning, or data-driven product initiatives preferred
Skills and knowledge:
- Strong product and requirements documentation skills
- Ability to translate business needs into detailed user stories and acceptance criteria
- Familiarity with agile delivery practices and backlog management
- Ability to assess scope, dependencies, and delivery complexity
- Strong analytical, problem-solving, and organizational skills
- Experience tracking delivery metrics and supporting OKR reporting
- Ability to understand and communicate budget impacts and delivery trade-offs
- Excellent verbal and written communication skills
- Strong cross-functional collaboration and stakeholder management skills