Description
We are seeking a seasoned Managing Director, Head of Philippines to lead our operations in the Philippines. This is an expatriate assignment for 3-4 years, requiring a U.S.-based Senior Executive Leadership experience.
The Site Executive Leader will serve as the senior-most leader for our operations in the Philippines, with full accountability for the site's day-to-day performance, long-term strategic growth, and cultural alignment with U.S. operations.
Key Responsibilities:
- Provide operational leadership, overseeing all aspects of site operations, ensuring performance, compliance, and employee engagement.
- Establish and maintain a strong cultural bridge between the Philippines site and U.S. headquarters.
- Drive operational excellence, continuous improvement, and service delivery aligned with enterprise goals.
- Lead with autonomy and sound judgment in a time zone-disconnected environment.
- Develop and execute long-term strategies for site expansion in partnership with and aligned with the Cigna global capability center strategy.
- Serve as the face of the company in the Philippines, representing the organization with government bodies, industry peers, and regulatory agencies.
- Monitor and assess geopolitical and regulatory risks; develop mitigation strategies to ensure business continuity.
- Instill and maintain a culture that mirrors the values and expectations of the U.S. organization.
Qualifications & Experience:
- Required: Global Operations Leadership Experience, Executive level Strategic Acumen, Cultural Fluency & External Representation, Expatriate Readiness, Operational Excellence & Transformation.
- Preferred: Prior experience working in or with the Philippines or other international markets, General Management experience with exposure to multiple business functions, Strong government relations experience.
Ideal Candidate Profile:
- A seasoned executive with U.S. operational experience and a global mindset.
- A strategic thinker who can build from the ground up while planning for long-term scalability.
- A cultural ambassador who can bridge geographies and foster unity.
- A resilient leader capable of navigating ambiguity, complexity, and change.
Compensation and Benefits:
- Annual salary of 203,600 - 339,300 USD / yearly, depending on relevant factors, including experience and geographic location.
- Eligible to participate in an annual bonus and long-term incentive plan.
- Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs, 401(k), company-paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, and paid holidays.