Description
Visa is looking for a Senior Manager, Products and Solutions to drive the development, commercialization, deployment and performance of products and solutions across multiple markets and client segments.
The successful candidate will combine strategic thinking, commercial acumen, client engagement and execution excellence to drive product and solution success in dynamic and evolving market environments.
Key Responsibilities:
- Strategy and Market Development:
+ Support the development and execution of product and solutions strategies aligned with business objectives. + Identify market opportunities, customer needs and emerging trends to inform strategic priorities. + Analyze market dynamics, competitive activity and industry developments to support decision making. + Contribute to business planning, growth initiatives and commercialization strategies. + Develop business cases and strategic recommendations to support investment and expansion opportunities. + Represent the organization as a thought leader with clients, industry stakeholders and ecosystem partners.
- Product Commercialization and Solution Delivery:
+ Lead the commercialization and deployment of products and solutions from concept through market implementation. + Drive market readiness and support launch activities for new products, capabilities and strategic initiatives. + Coordinate cross functional teams to ensure effective delivery and execution. + Support innovation initiatives and identify opportunities to enhance customer value propositions. + Manage product and solution roadmaps, implementation plans and adoption strategies. + Ensure successful integration of customer, business and operational requirements throughout the delivery lifecycle.
- Client Engagement and Business Growth:
+ Partner with internal stakeholders to identify growth opportunities and strengthen business relationships. + Act as a trusted advisor by providing strategic guidance, market insights and product expertise. + Develop tailored recommendations and solutions that address client needs and support business objectives. + Support client engagements, workshops, presentations and commercial discussions. + Contribute to business development initiatives, proposals and growth opportunities. + Build and maintain strong relationships with senior stakeholders across client and partner organizations.
- Program and Project Leadership:
+ Manage multiple strategic initiatives across different markets, business units and customer segments. + Establish project governance, implementation plans, milestones and success measures. + Monitor progress, risks, dependencies and execution challenges, ensuring timely resolution where required. + Align and coordinate stakeholders across business, technology, operations, marketing, finance and other functions. + Drive execution excellence and operational discipline to achieve business objectives.
- Performance Management and Continuous Improvement:
+ Monitor product, solution and program performance against defined business objectives. + Track adoption, utilization, customer engagement and commercial performance metrics. + Identify opportunities to optimize performance, improve customer experience and accelerate growth. + Develop reporting, insights and recommendations to support strategic and operational decision making. + Promote a culture of continuous improvement, innovation and knowledge sharing.
- Innovation and Industry Leadership:
+ Stay informed of emerging technologies, industry trends and evolving customer expectations. + Promote the adoption of innovative solutions and leading market practices. + Evaluate new opportunities that can enhance business performance and customer value. + Foster collaboration and knowledge sharing across teams and stakeholders. + Contribute to the development of future product and solution capabilities.
Qualifications:
- Basic Qualifications:
+ 8 or more years of relevant work experience in payments, banking, fintech or technology with a bachelor's degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. + Experience in roles such as product manager, product owner, business process analyst, or sales operations. + Experience in applying Agile principles across design, development, testing, and product management. + Experience in developing software capabilities to support sales, service, or customer relationship management functions. + Experience in organizing, managing, and implementing complex projects directly or through supervision. + Experience in cross-functional collaboration with systems, marketing, and sales teams.
- Preferred Qualifications:
+ 10 or more years of relevant work experience in payments, banking, fintech or technology with a bachelor's degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD. + Agile certifications such as CSM and CSPO, or their equivalent. + Strong understanding of consumer payments, card products, digital payments and issuing business models. + Experience in product management, product commercialization, business development or consulting. + Demonstrated success managing complex cross-functional initiatives in a matrix organization. + Strong client-facing experience with financial institutions and fintech partners. + Strong analytical, commercial and strategic thinking skills. + Excellent communication, presentation and stakeholder management capabilities. + Ability to influence across functions and seniority levels. + Self-starter capable of operating effectively in ambiguous and fast-changing environments. + Experience working across multiple countries and cultural environments is highly desirable. + Fluent in French and English.
Additional Information:
- Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.