Description
By joining Sedgwick, you'll be part of a team that delivers high-quality claims investigations for people around the world who are facing the unexpected.
This is a varied and investigative role focused on delivering high-quality claims investigations across a range of motor and liability cases. Working on a flexible, case-by-case basis, you will conduct investigations, gather and evaluate evidence, obtain witness statements, and produce detailed reports to support informed claims decisions.
A strong background in motor claims investigations is essential, whilst experience within Employers’ Liability and Public Liability investigations would be highly advantageous.
Responsibilities
- Manage investigations from instruction through to conclusion, handling both straightforward and more complex cases
- Identify inconsistencies and potential fraud indicators, follow appropriate investigation procedures, and ensure evidence is gathered, preserved and recorded accurately
- Conduct interviews with policyholders, witnesses and other relevant parties, prepare CPR-compliant statements, and produce detailed reports within agreed service levels
Requirements
- Proven experience in motor claims investigations
- Knowledge of Employers’ Liability and Public Liability investigations would be advantageous
- Strong understanding of current case law, statutes and legal liability
- Understanding of the principle of indemnity and its application
- Excellent investigation skills and the ability to gather, preserve and evaluate evidence
- Experience producing CPR-compliant witness statements and detailed investigation reports
- Ability to identify suspicious activity and follow appropriate fraud prevention procedures
- Strong organisational skills and the ability to manage workload effectively
- Excellent communication skills, both written and verbal
- Good IT skills, including email and Microsoft Word
- Full UK driving licence and access to a vehicle
Benefits
- Flexible working arrangements, including self-employed, PAYE or PSC arrangements
- Opportunity to work on a variety of cases and develop your skills
- Part of a team of experts dedicated to delivering exceptional service and high-quality investigations
Company Culture
- Sedgwick has a caring culture and is committed to work-life balance
- Zero-tolerance policy towards discrimination of any kind